Sunstar Company, Inc. repairs and service the following Tape Drives and Loaders.
3480, 3490, 3490e, 3590 3592 and TS1120
All LTO Drives
All 9840 and 9940 drives
Sony DTF, AIT, SAIT and DIR
A $125.00 fee applies to product shipped to our facility for evaluation.
The approval of any repair waives the $125.00 evaluation fee.
Standard turn around time is usually 3 to 5 business days on most repairs.
Expedited repairs can often be returned by the following business day with a priority shipping service.
All repairs carry a 90 day warranty.
For additional information - follow this link.
To request a RMA number and specific details
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